Nortel Buzzboard

The official Nortel news blog

Tag: contact center

Nortel is a Mets fan

Next year when the New York Mets start the new baseball season in their brand new world-class stadium — Citi Field — Nortel will be powering their network infrastructure.

That’s probably an understatement of Nortel’s involvement, as Nortel will be lead systems integrator, custom application developer, and sole architect of the network.  Some of those “custom applications” possible in the future for fans in the stadium include player statistics via wireless LAN, IPTV-based replays, and special multimedia-based comms to various areas of Citi Field.

The actual network for the stadium is a complete unified communications solution that includes: VoIP using the CS 1000 IP-PBX, Nortel’s …

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Energy efficiency key for new green contact center in Australia

Add Australian contact center outsourcing specialist PCI to the list of companies that are taking energy efficiency into consideration when building their networks.

In this press release from last week, PCI CEO Phil Allan is quoted saying: “As with any large-scale technology rollout one of the biggest costs is the energy to power and cool the equipment. Nortel demonstrated such a clear lead in this regard with its energy-frugal equipment that the savings in ongoing operation and lower TCO were reasons alone to choose its solution, not counting all the other benefits it offered.”

PCI, who is building a new 6,000 square meter facility in Melbourne to accommodate its growth, is deploying a solution built on the Nortel CS …

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Nortel Asia Summit spurs raft of unified communications news

Anytime you invite dozens of the region’s most important media and analysts to come and talk to your senior execs, it’s probably a good idea to have a lot of news to talk about.

That’s exactly what Nortel is doing this week with a panoply of press releases related to the APAC region — all in support of this week’s Nortel Asia Summit in Sydney, Australia.

I’ve already talked about two of the releases, the 40gig win with Southern Cross Cables and the appointment of new leaders for the APAC region, but most of the week’s news has been focused on new unified communications deployments. While some of last year’s media hype about UC has quieted a …

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Partners make news at Global Connect too

Nortel MCS 5100 users now interoperates with the Polycom RPX HD 200 seriesOne item I’ve neglected to cover as part of all the happenings at Global Connect this week is the wave of Nortel partner* announcements that were issued this week.

Since these items were issued from the partners and not posted on the press releases page on nortel.com, they are sometimes easily missed even if you cover Nortel closely.

So here’s a quick summary, along with some links to the actual partner releases:

Polycom, an existing Nortel Telepresence partner, announced that its RMX 2000 real-time media conferencing platform and HDX series of high …

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Nortel coverage round-up

There’s been quite a bit of media coverage on Nortel over the last few days so I figured I’d summarize it with links to some of the more interesting articles.

Yesterday’s wireless news about Nortel wins with BSNL, U.S Cellular and Sky Link generated a lot of interest, including articles in Computerworld, Globe & Mail, Reuters, and the Ottawa Citizen.

Outside of the wireless news coverage, there have been a couple of other articles of interest:

Philippe Morin, president of Metro Ethernet Networks for Nortel, was interviewed by the Canadian Press for an article here on how the future move to online HD video will put increasing pressure on an already strained Internet backbone.  …

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