John Roese’s Blog CTO, Nortel

Nortel in China

Location: Ottawa, Canada

There was a comment left recently by James, which referenced Nortel's efforts in China. To address this comment, I thought it might be interesting for you to hear directly from my colleague Michael Pangia, Nortel's President of Asia, who took me up on my invitation to do a guest blog entry.

Mike Pangia

John, thanks very much for the opportunity to talk about Nortel’s efforts in China.

China is absolutely important and strategic to Nortel's overall success. We have been building our presence and contributing to the communications industry in the country steadfastly for over thirty years. From providing the optical transport backbone for all service providers to helping emerging private sectors like banking and hospitality go from traditional voice to converged IP networks, Nortel has been among the top communications providers in China.

Admittedly, Nortel's divestiture of the UMTS access business has had an impact to our perceived market presence. This is quite understandable when you don't play in the one particular area that has been headline news for the last 2 years. However, this was a conscious decision the company made, taking into consideration all impact and implications. I should note that at the time I am writing this note, the 3G licenses still have not been awarded. On the other hand, The Academy of Telecom Research of MII is putting on a Wireless Olympic forum in Beijing this July, where WiMAX is very much a key part of the agenda. .

One can almost argue we have never taken China as seriously as we do now. On the market front, we are keenly aware of the challenges of a hyperconnected world and are focusing on the value that “true” broadband will bring, through 4G, WiMAX, Carrier Ethernet, transformed enterprises and services. And we have made great strides. Let me cite just two examples here. Shanghai Telecom deployed our new metro networking technology to provide broadband voice, data and video applications to customers in Shanghai late last year and the Westin Hotel in Beijing uses Nortel's Unified Communications solutions to provide IP and W-LAN services to its customers.

China is more than a market we sell into. The country offers a strong and large pool of technical talent and services that help us stay globally competitive in terms of time to market and pricing structure. In November 2006, our CEO Mike Z opened a 55,000 sq. m truly state-of-the art facility in Beijing to house our growing R & D community, as well as Asia's first Executive Briefing Center. I should point out the R & D we engage in in China has moved from the traditional sustaining of mature products to developing next-generation technology like WiMAX. John's recent visit to Tsinghua University in Beijing, for instance, was an outreach to the top students in one of the top universities in China to share with them what we are doing in this country and how they can develop and grow with us. In April 2007, we announced building Nortel's Center of Excellence for supply chain operations in Shanghai, China. The announcement was made at the same time as our first Global Suppliers' Forum held outside of North America with over 200 Nortel global suppliers gathered in Beijing to fully understand what this country has to offer in terms of price and quality. Our new Chief Procurement Officer, in fact, is also based in China.

Hope you haven’t found this response to James' comment too long-winded. I am obviously very passionate about what we are doing in China, and am pleased with the response and traction we have so far. Make no mistake, this is a tough market and everybody, including locally-grown players, is doing whatever they can to have a piece of the action. But I am convinced that the holistic approach Nortel has taken in China is the right approach and will pay back in more ways than one.

Comments

  1. Hi John and Michael,

    A couple of points:

    While I know Nortel has been in China for around 30 years, I also know when it comes to business, the Chinese are very much about “what have you done for me lately?”. It is really not as important how seriously Nortel takes China but how seriously China takes Nortel.

    Speaking of mutual respect, Chinese technology companies have a history of taking technology (”this is Huawei”), copying it and selling it to others (ask Cisco). How is Nortel dealing with unanticipated technology transfers? Especially in the area of 802.16?

    From a CTO perspective, I don’t get a sense that Nortel acknowledges divesting itself of access products has been a mistake not only in AsiaPac but in Europe, CALA and North America as well. The mistake is manifested when Nortel cannot offer a turnkey end-to-end solution This also hurts when they want to drive a proprietary solution or a pre-standard implementation. Nortel really does not have an access vendor/partner to play nicely with, what are you doing about that?

  2. The Optical Core deployments in China were, for the most part, achievements of the Roth regime. The press releases are easy to find with Google. The state-of-the-art R&D facility represents completion of a vision and program launched by Frank Dunn and Robert Mao (http://www.nortel.com/corporate/news/newsreleases/2003c/09_16_03_china_investment.html). So far, the current team’s record is dominated by the deep-sixing of the UMTS business so it’s hard to understand why Michael feels that Nortel has never taken China more seriously.

    Nortel is taking a huge risk in opting out of the 3G business in China. Even if the 4G business emerges as a very compelling offer, the path to that business in China (and Europe) will likely be a transition of the 3G business. Can Nortel successfully make the leap from 2.5G to 4G without being a player in the 3G deployments? We can only guess about that because Nortel hasn’t articulated a roadmap. And from an investor perspective, that little problem is at the core of Nortel’s woes.

  3. 1 In my opinion , HuaWei is the good example for the company’s establish and developing ,in the begining ,it must have some tricks to realize it’s aim quickly ,but what’s HuaWei’s most important tech is PBX,not switch or router,and look at it now ,70% profit comes from oversea’s market .It also can get little gain from their own country’s market , how can Nortel do ???
    2 Nortel always respond slowly in China ,from presale to marketing and engineering ,postsale .And don’t care about the relationship with the customer . So Nortel should build a centre in China including technich and executing ,may get more quickly response and space(freedom) to execute.
    3 What a shortsight about “How is Nortel dealing with unanticipated technology transfers? Especially in the area of 802.16?” , If so , Hollywood will not make movies for fear about the pirate in China ,hh.
    4 The vender don’t want to pay much for the basic construction ,they pay more attention for the services and applications which can bring more money to them ,but the corp. in China have much money and willing to improve their office devices ,so the prospect of market ES Voip solution is good .
    5 4G ?just like Paul Servens said :no future .

    PS: My english is poor for I am a Chinese. I hope a good future for both Nortel and China ,which is willing to see for us.

  4. Nortel & Vortex are in my hands everyday. But i always find out to be expert in vortex operation. Until now i have success to make this software can run in labs mode & remove read-only mode at in-service bts also find restricted function password. It’s usefull for my work to give best solution to our customer if they had a problem with their network. I think in my country nortel less support for BTS equipment & sofware, there are no training for engineer to do a big project(BTEL). I am learning by doing to be expert in nortel-btel project, share my knowledge to customer and give a training to them. But…! why me….? it’s Okay… You(nortel), please prepare to provide me a certificate if you interest with your technology & project development.

    Nortel is my blood

    ALIF ESSA,
    Implementation, Test & Commissioning Engineer
    -Relacom Indonesia-

  5. I couldn’t understand some parts of this article Nortel in China, but I guess I just need to check some more resources regarding this, because it sounds interesting.

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