Enterprise Technology By Phil Edholm

Archive for October, 2007

2007 Vision Video Series Posted

The 2007 Norel Enterprise Vision series is now posted on the Nortel web site and available for viewing. The vision series consists of 7 video segments of about 20-25 minutes each that detail our vision of the industry and the path forward. The overall series can be seen at www.nortel.com/edholm-vision-series. (Update: Link fixed. Thanks Bruce.)

It includes the following areas (uses RealPlayer 8.0 or higher):

Module 1: Introduction and Business Drivers
Module 2: Technology Mega Trends and Hyperconnectivity
Module 3: Nortel Investing to Build on the Changes
Module 4: Architectural Philosophies and Convergence 2.0
Module 5: Unified Communications and ICA
Module 6: Video Collaboration and SOA
Module 7: ...

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Video and Collaboration Blog 2

Back from vacation - in Santa Clara

As indicated in the last blog, different tasks require different communications modalities. If we plot relationship between the communicating parties on a vertical axis and different Communications modalities on the vertical, we can develop a plot of acceptable communications for different levels of relationship.

As can be seen, while Face to face is critical when there is little relationship, as we work together closely over a period of time we can use communications modalities that have lower content and eventually even non-real-time. This leads to identifying three "zones" of communications; the selling zone, the collaboration zone and the Grandma zone.

In the selling zone, ...

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Video and Collaboration Blog 1

At Lake Tahoe - On vacation?

A question on one of my posts about travel caused me to think that a couple of blogs on how video (and other communication modalities)  apply to different inter-human situations would be appropriate. 

A number of years ago I came across the work of Alphonse Chapanis http://www-personal.umich.edu/~danhorn/chapanis.html and his investigations into how humans communicate as a reference model for machines.  In  1974, he and Robert Ochnis published the paper; "The effects of 10 communication modes on the behavior of teams during co-operative problem-solving.”  (International Journal of Man-Machine Studies 6: pgs. 579-619).  This paper detailed research into how humans interacted when given a task and varying the interface between ...

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Thoughts on a New Business

As I said, part of the Frost and Sullivan award ceremony was a panel where the 5 recipients were asked about innovation. I thought a couple of comments made by Michael Treacy of Gen3 Partners were very interesting. Michael was another of the award winners this year, I will leave it up to you to Google his CV (hint, he was an MIT professor and focuses on entrepreneurial innovation).

Micheal said there are two key things he looks for in a new business area:

That it should be in an area where any idiot can make money.

and

There should be obvious ways to improve on what the idiots are doing.

He is currently helping get a company funded that will focus on car loans ...

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Exciting Week

Flying to Dallas

Last week was an exciting week, both from an airline mileage perspective and from events.

I started with presenting to the CTC/STCA meeting in Chicago on Saturday. This is a meeting of both US and Canadian Telecommunications Consultants. The focus of our discussion was the next major transition occurring in our industry, the convergence of Communications with IT Information Processing. Much as the convergence of voice onto the data network changed the role of the consultant over the last 5 years, this convergence will change the role over the next 5 years.

Following this I flew to Barcelona to join with John Roese in kicking off the EMEA Nortel Enterprise Technology Forum (NETF). This is an exciting event that is ...

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Industry Recognition

As I said before, last week I received a welcome piece of recognition within the industry; Frost and Sullivan, the analyst/consulting company awarded me a "Lifetime Achievement Award for Growth and Innovation.” After I wrote a bit about the experience, I thought more about how rare recognition is within our industry.

We seem to have a high level recognition of very senior individuals (most influential IT executives), but we do not have recognition for the vast majority of individuals in our industry, many of whom are doing work that, in other industries, would be noticed.

Should InterOp or all the other shows have a section of awards, much like the Oscars (we could call them the "Nerdies" or the "Neties") where there ...

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