Voice Centralization Adoption
I did a keynote address at the Insight 100 Fall Conference in Charlotte this week. The Insight 100 is the user group for customers deploying the Nortel CS2100 and SL-100 systems. There were over 100 customers from a wide variety of segments (finance, health care, government, education, etc.), typically with deployments from 20K plus at a single site to 200K with a centralized solution.
One interesting development that seemed to be taking place across the board is the use of a centralized model for new deployments. Much of the discussion was around the challenges of centralization and issues such as survivability and continuity.
Based on these interactions, I came to 2 conclusions:
The concept of a non-nodal VoIP system ...
